Your privacy is our priority. Learn how 99spin collects, uses, stores, and protects your personal information to the highest industry security standards.
We protect your information using industry-leading technology and best practices.
All data transmitted between your device and 99spin servers is encrypted using 256-bit SSL/TLS protocols. Your personal and financial information cannot be intercepted by any third party during data transfer.
Only authorized 99spin staff may access member personal data, and only for the purposes stated in this policy. All access is logged and regularly audited to ensure there is no misuse.
Your data is stored in ISO 27001-certified data centres with multi-layered backup systems. Our servers are protected by advanced firewalls, intrusion detection systems, and round-the-clock security monitoring.
99spin does not sell, rent, or commercialise members' personal data to any third party. Your information belongs entirely to you, and we only use it for purposes you have agreed to.
In the event of any security incident involving your personal data, 99spin will notify you within 72 hours and take immediate remedial action in accordance with legal requirements.
You have the right to access, correct, download, or request deletion of your personal data at any time. 99spin provides a straightforward and transparent process for members to manage their own personal information.
Welcome to the 99spin Privacy Policy. This document details how the 99spin platform ("we", "Company", "Platform") collects, processes, stores, and protects your personal information ("Member", "you") when you use our services at 99spin.onl.
We are committed to respecting and protecting the privacy of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. This policy applies to all information collected through our website, mobile app, and other communication channels we operate.
Important Note: By registering or continuing to use the 99spin platform, you are deemed to have read, understood, and agreed to all provisions of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
This Privacy Policy is to be read alongside the 99spin Terms and Conditions. Any term not defined herein carries the same meaning as set out in our Terms and Conditions.
99spin is a licensed online gaming platform serving players in Malaysia. We understand that your trust in us depends on how responsibly we handle your personal information.
This Privacy Policy covers all aspects of how we process your personal data, including:
This policy applies to all 99spin platform users regardless of access method, whether via web browser, mobile app, or any other channel associated with 99spin services.
99spin collects various types of information to enable us to provide a safe, efficient, and reliable service to all our members. This information falls into three main categories:
A. Information You Provide Directly
B. Information Collected Automatically
C. Information from Third Parties
Data Minimisation Principle: 99spin only collects information that is strictly necessary to provide our services and comply with legal requirements. We do not collect data that is excessive or irrelevant to our service purposes.
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | Identity verification, KYC, account security | Legal requirements |
| Financial Information | Processing deposits and withdrawals | Contract Performance |
| Usage Data | Service improvement, analytics | Legitimate interest |
| Communication Data | Customer support, notifications | Contract Performance |
| Cookie Data | Platform functionality, website analytics | Consent |
The information we collect is used solely for legitimate and transparent purposes. 99spin uses your personal data for the following:
Marketing: 99spin will only send you marketing communications if you have given your explicit consent. You may withdraw that consent at any time by contacting our support team.
99spin does not sell or trade members' personal information to any third party for commercial purposes. However, there are limited situations where we may need to share your information with certain parties:
Contractual Guarantee: All third parties receiving personal data of 99spin members are bound by strict data processing agreements and must comply with the same security standards we uphold. They are not permitted to use that data for any purpose other than those specified.
Should 99spin undergo corporate restructuring, a merger, or acquisition, member personal data may be transferred as part of the business assets. In such circumstances, you will be notified in advance and an equally strict or stricter Privacy Policy will be maintained.
The security of your data is a responsibility we take very seriously. 99spin implements multiple layers of technical and organizational security to ensure your personal information is always protected:
Account Security Alerts: While we implement robust security measures, your account's safety also depends on your own actions. Please use a strong and unique password, enable 2FA, and never share your login details with anyone.
99spin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You can manage cookie settings through your browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, please refer to your browser's documentation.
By continuing to use the 99spin platform after the cookie notice is displayed, you consent to the use of cookies as described in this policy. Consent for non-essential cookies may be withdrawn at any time.
As a 99spin member, you have the following rights regarding your personal data under Malaysia's PDPA and our policy:
You have the right to request and receive a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If any of your personal information is inaccurate or outdated, you may request a correction at any time through your account settings or customer support.
You may request deletion of your personal data. However, certain data may need to be retained to fulfil legal obligations such as financial audit requirements.
You may object to the processing of your personal data for direct marketing purposes or in situations where we rely on legitimate interests as our legal basis.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another party if required.
In certain circumstances, you may request that we restrict how we process your data while a dispute or review is in progress.
To exercise any of the above rights, please contact our Data Protection team at [email protected] or via our platform's live chat. We will process your request within 14 business days and notify you of the action taken.
99spin retains your personal data only for as long as necessary for the purposes stated in this policy or to meet applicable legal obligations. Retention periods vary by data type:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Data | For as long as the account is active | Ongoing service requirements |
| KYC Records | 5 years after account closure | AML legal requirements |
| Financial Transaction Records | 7 years | Audit and tax requirements |
| Support Communication Logs | 2 years | Dispute resolution |
| Analytics Cookie Data | 13 months | Usage trend analysis |
| Closed Account Data (Non-KYC) | 1 year | Prevention of fraudulent re-registration |
Upon expiry of the retention period, data will be securely deleted or anonymised so it can no longer be linked to any individual. Anonymised data may be retained for analytics purposes without a time limit.
The 99spin platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.
If you believe your child has registered an account on our platform without your knowledge, please contact us immediately at [email protected]. We will verify and close the account, and delete all associated data within 48 hours.
During the registration process, we request date of birth verification and identity document submission to confirm that members meet the minimum age requirement. These measures reflect our commitment to ensuring this platform is not accessed by minors.
99spin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments take effect immediately upon publication on our website.
We will notify you of important changes through:
By continuing to use the 99spin platform after any amendments are published, you are deemed to have accepted and agreed to the latest version of the Privacy Policy. If you do not agree with the amendments, you may close your account by contacting our support team.
We recommend reviewing this Privacy Policy regularly — at least once every three months — to stay informed about how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Available 24/7 on the platform
Immediate response
Our Data Protection Officer (DPO) will review your complaint and respond within the stipulated timeframe. If you are unsatisfied with our response, you have the right to file a complaint with the Personal Data Protection Department of Malaysia or the relevant authority.
Your personal data is protected to the highest industry standards. Register now and enjoy a secure gaming experience alongside thousands of trusted 99spin members across Malaysia.